Your Privacy is Important
We recognise that your privacy is very important to you and that you have a right to control your personal information. We know that you care how information about you is used and shared and we appreciate your trust that we will do so carefully and sensibly.
This notice describes our privacy policy. By visiting our website you are accepting the practices described in this Privacy Policy.
What personal information do we gather?
The information we learn from customers helps us personalise and continually improve your experience with us.
We record the following information:
Information You Give Us: We receive and store any information you enter on our website or give us in any other way (excluding credit card numbers). You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, improving our service offerings, and communicating with you.
Other information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” to track your purchases and when you are logged onto our site.
What about Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognise your browser and to provide features such as storage of items in your shopping cart and logging in or out of the website.
The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However cookies allow you to take full advantage of some of our features, and we thus recommend that you leave them turned on.
Do we share the information we receive?
We will not collect any personal information about you except when you knowingly provide it. We know that providing personal information is an act of trust and we take this seriously. Under no circumstances will your personal information be used for any other purpose than intended.
How secure is information about me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts sensitive information you input during the ordering process. Our Secure Certificate is supplied by Secure-ISS.
What choices do I have?
You can always choose not to provide information by not completing web forms and turning your cookies off
Refunds & Returns Policy
In the event of a printing error or transport damage, any queries regarding printing or finishing errors must be made within 5 working days of receipt of goods. If we confirm that the error is clearly identified as a printing or finishing error, all steps will be taken to rectify or re-print the job. Faulty goods must be returned to our factory before a re-print can occur. If the problem is a result of incorrect artwork the client will be responsible for the reprinting and any associated costs.
For more information about our services, please refer to our terms and conditions of trading.
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65 Johnston Street,
Southport QLD 4215
Sales consultations are by appointment only. To make an appointment, please phone or email us.